Unified Communications & Collaboration

Modern voice, video, and conferencing solutions that keep your teams connected anywhere.

Connecting Your World, Seamlessly

Unified Communication (UC) is a vital component of Yottapath's Network-as-a-Service (NaaS) offering, designed to streamline communication and collaboration within organizations. UC integrates various communication tools and platforms into a unified system, enabling seamless interaction among employees, partners, and customers. Here's how Yottapath incorporates UC into its NaaS framework:

Integrated Communication Tools

Yottapath's NaaS integrates a variety of communication tools, including voice, video, instant messaging, email, and collaboration applications, into a single, cohesive platform.
These tools can be accessed from desktop computers, laptops, smartphones, and tablets, providing users with flexibility and convenience.

Voice Communication

Yottapath's UC includes VoIP (Voice over Internet Protocol) services, allowing users to make voice calls over the internet. This can significantly reduce communication costs, especially for long-distance or international calls.
Advanced features like call forwarding, voicemail, and call routing are integrated for efficient call management.

Video Conferencing

Yottapath offers high-quality video conferencing solutions that enable face-to-face meetings and collaboration regardless of participants' locations.
Video conferencing supports features like screen sharing, document collaboration, and real-time chat to enhance productivity.

Messaging and Chat

Yottapath's UC platform includes instant messaging and chat functionality, facilitating quick and efficient communication among team members.
Users can exchange messages, share files, and collaborate in real-time, promoting responsive communication.

Email Integration

UC in Yottapath's NaaS integrates with email services, ensuring that email communication is seamlessly connected with other communication channels.
This integration enables users to access emails, calendars, and contacts within the unified platform.

Presence and Availability

Yottapath's UC provides presence and availability indicators, allowing users to see the online status of colleagues.
This feature helps users determine the best time to initiate communication and reduces unnecessary interruptions.

Collaboration Tools

Yottapath's NaaS includes collaboration tools such as document sharing, project management, and virtual whiteboards to facilitate teamwork and productivity.
Users can collaborate on documents in real-time, making it easier to work together on projects.

Mobile Accessibility

Yottapath ensures that UC tools are accessible on mobile devices, enabling users to stay connected and collaborate while on the go.
Mobile apps and responsive design ensure a consistent user experience across devices.

Why Unified Communications & Collaboration? The Yottapath Advantage

End-to-End Expertise - From consultation and design to deployment and support, Yottapath delivers complete UC&C solutions tailored to your organisation’s structure, workflows, and communication priorities.
Enterprise-Grade Technology Partners - We work with trusted brands and proven platforms to ensure high-quality voice, crystal-clear video, secure messaging, and reliable collaboration tools.
Seamless Integration - Yottapath ensures your UC&C solutions integrate smoothly with existing tools — CRM systems, contact centres, PBX, cloud platforms, and digital workplace apps.
Security-First Deployment - Built with strong encryption, compliance frameworks, and access control policies to safeguard conversations, meetings, and data.
Scalable for Growth - Our solutions evolve with your business — from small teams to multi-site operations and enterprise-level environments.
Reliable Support - With proactive monitoring and responsive technical assistance, Yottapath ensures continuous performance and minimal downtime.

Unified Communications & Collaboration Use Cases

Use Cases & Ideal Environments

Remote, Hybrid & Distributed Teams - Perfect for organisations with staff working across offices, homes, regional branches, or international locations. UC&C enables real-time messaging, video meetings, and document collaboration to keep everyone aligned.
Multi-Location Businesses - Retail chains, logistics companies, and enterprises with multiple branches benefit from standardised communication tools that unify operations and improve coordination.
Customer Service & Contact Centre Operations - Ideal for teams managing high volumes of voice calls, chats, and emails. UC&C centralises all channels, improving response time, customer satisfaction, and agent productivity.
Sales, Consulting & Client-Facing Teams - Supports virtual presentations, quick communication, document sharing, and CRM-integrated workflows—helping teams close deals faster and deliver better client experiences.
Education & Training Environments - Suitable for schools, colleges, training providers, and institutions offering virtual classes, hybrid learning, or digital collaboration assignments.
Healthcare & Telemedicine Providers - A strong fit for hospitals, clinics, and wellness centres that require secure communication, virtual consultations, and coordinated care teams.
Manufacturing, Industrial & Engineering Teams - Enhances coordination between production floors, warehouses, supervisors, and management through instant messaging, alerts, and video communication.
Government Agencies & Public Organisations - Ideal for improving inter-department collaboration, emergency communication, and citizen-facing services with secure and compliant communication platforms.
Hospitality, Retail & Service Industries - Supports real-time staff coordination, task management, internal communication, and multi-shift scheduling—all from one unified platform.

Streamline Collaboration with Unified Communication

Enhance connectivity and teamwork with our Unified Communication solutions. Integrate voice, video, and messaging into a seamless platform that boosts productivity and simplifies communication across your organization.

Account

Unified Communications & Collaboration

Connecting Your World, Seamlessly

Why Unified Communications & Collaboration? The Yottapath Advantage

Use Cases & Ideal Environments

Streamline Collaboration with Unified Communication

Let’s Build the Future Together